SHIPPING + RETURNS

NANOWRIMO COFFEES’ RETURNS POLICY:

The NaNoWriMo Coffees Pledge of Excellence

Your satisfaction is our top priority here at Nanowrimo Coffees we put all efforts into every coffee we ship from some of the finest Black-Owned coffees available. We strive to make each cup of coffee a unique, enjoyable experience. If you are in any way dissatisfied with your coffee order and any other purchase, let us know for a quick, easy replacement.

Coffee

We do not accept coffee returns due to its perishable nature; however, we want you to be satisfied with your coffee selection. If you’re not sipping with a smile, please contact us for a replacement bag within 15 days of your order date.

Missing or Damaged Products

Contact us as soon as you notice your shipment is missing. We’ll have a replacement on its way to you in no time. For damaged shipments, let us know within seven days. We will gladly send a replacement.

If possible, please share a photo of the damaged item & box for quality control so we can serve you better the next time around